Are my employees competent once they have passed a course?

With any training a person can only be deemed competent on successful completion of their course. Knowledge and skills have been imparted, and the delegate, via assessment, has proved that they have absorbed and understood these. What training does not do is guarantee ongoing competence.

As an employer it is your responsibility to ensure continued competence by monitoring and recording and taking remedial action, where necessary, such as additional training or support.