Here you will find answers to our customer’s most frequently asked questions, which, have been split into categories to make information easier to find.
Whilst we are always pleased to hear from you it may be worth taking a look here before you contact us.
GENERAL QUESTIONS
We use an electronic booking system which also keeps records of the training you have completed over the years. If you contact us …
Yes, as long as your award is still current then please contact us and we can arrange a replacement. In certain circumstances you …
If your employer has organised and paid for your training then the certificate or card is sent to them for distribution. Most will …
If you have paid for your training yourself then it will be posted directly to you. If you employer or another organisation has …
If you course is accredited by one of the following awarding bodies you will receive a certificate: IOSH Highfield NEBOSH If you course …
Yes we can, as long as you have a suitable area where all delegates can be seated at tables/desks and a wall where …
COURSE BOOKINGS
Ring us, email us or contact us via our website. Either way we will be more than happy to provide information and advice …
We run regular open Courses at our Centre. These are charged on a per person basis so if you are booking a large …
If you are a member of the public we ask for payment in advance of your course because it is easier to take …
SAFETY PASSPORTS
As a rule of thumb you should allow 6 weeks for the awarding body to get your passport out to you. All those …
The CCNSG Site Safety Passport and the MPQC SPA Mineral Passport both offer 1 day Renewal courses as long as you sit them …
There are many safety passport schemes out there so getting the right one can often been confusing and mistakes costly. The best advice …
They are photo ID cards held by individuals who need to work on sites. Their purpose is to ensure that any person entering …
For bookings or more information please call us on 01646 600062
CSCS CARD SCHEME
To order your card you will need to contact the CITB on 0344 994 4777. You will need to pay a fee and …
Pearson Professional Centres offer this across the UK. If you live in Pembrokeshire, their centre is in Haverfordwest. To book you test you …
Yes, absolutely. We will put you through your SPA Core Construction course and then you will have a choice of either booking your …
Yes you can, however, if you qualify for an occupation or trade related card then we strongly recommend that you make your own …
The CSCS Labourers Card is available for anyone who does not qualify for a trade or occupation related CSCS card. Please note, however, …
As long as you have a recognised trade or occupation and the necessary qualifications to support it then it is a simple matter …
PLANT TRAINING
HSE Approved Codes of Practice state 3 to 5 days. The vast majority of novices that we train achieve the desired standard within …
Unfortunately no. Each piece of plant requires specific training and in this case they would need to undertake a short conversion course.
Unfortunately, no. Each piece of plant requires specific training and that also includes attachments for plant. So in this instance your employees would …
This is partly down to HSE Approved Codes of Practice, particularly when you are undertaking forklift training but also down to practicalities. Each …
Unlike some schemes the Qualpass scheme recognises operational experience and does not insist on an in date licence, card or certificate in order …
We schedule regular Counterbalance Forklift Truck courses which are open to all, however, because we do not carry plant at our Centre we …